The government lifted most of the Covid-19 restrictions on 19 July 2021. The firm continues to carefully plan visits to our office, or visits out of the office, to ensure safety for staff and clients.
Our staff are now spending some of the week in the office and some time working from home. Staff members can access emails, telephones, post and case files securely when working from home. If your legal representative is working from home this will not affect the service you receive. You should continue to contact us using our main office number (0203 488 3994) and you can email your legal representative as normal.
Details of our safety procedures for visiting our offices will be provided to you in the letter confirming your appointment with us. If you develop symptoms of Covid-19 or test positive for Covid-19 please do not attend our offices and contact us to discuss the next steps. There are other reasons which require you to self isolate (https://www.nhs.uk/conditions/coronavirus-covid-19/self-isolation-and-treatment/when-to-self-isolate-and-what-to-do/) and please do not visit our offices if you are required to self isolate. Please contact us to discuss the next steps.
We sometimes see clients out of the office, mostly commonly in care homes or hospitals. Visits out of the office are risk assessed before the visit is booked. Hospitals and care homes sometimes have restrictions on visits taking place. We will follow any infection control procedures required by the hospital or care home for the visit.
We also offer remote meetings by MS Teams. Please let us know if you would prefer your meeting with us to take place remotely.
